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Otter.ai

Updated Jul 10, 2024

Otter.ai is a powerful tool for meetings. It uses AI to create real-time transcripts and summaries. Otter.ai works with Zoom, Google Meet, and Microsoft Teams.

AI Categories:
Personal Assistant Summarizer Transcriber
Pricing Model:
Freemium, $16.99/mo

What is Otter.ai?

In a world where meetings drive productivity, Otter.ai enhances efficiency with AI meeting notes and real-time transcription. It integrates with Zoom, Google Meet, and Microsoft Teams, providing automated summaries and actionable insights. OtterPilot joins meetings to transcribe in real-time, aiding engagement. It tracks action items and integrates with platforms like Slack and Salesforce for seamless workflow enhancement.

Key Features:

  • Live Meeting and Media Transcription: Otter.ai offers real-time transcription services for meetings and media, utilizing advanced AI algorithms to convert spoken language into written text instantly.
  • Otter Assistant: With its intelligent Otter Assistant, the platform provides automated meeting summaries and action item creation, streamlining post-meeting workflows for enhanced productivity.
  • Custom Vocabulary and Name Recognition: Users can customize Otter.ai to recognize specific vocabulary and names, ensuring accurate transcriptions tailored to individual preferences and contexts.
  • Outline Summary and Otter Assistant: Otter.ai generates outline summaries of meetings and conversations, allowing users to quickly review key points and highlights. The Otter Assistant further aids in organizing and prioritizing information.
  • File Synchronization: Otter.ai seamlessly synchronizes transcripts across various devices and platforms, enabling users to access their notes anytime, anywhere, and ensuring consistent workflow integration.

Pros:

  • Good support for Calendar Integrations: Otter.ai seamlessly integrates with calendars, ensuring that scheduled events and meeting links are automatically detected for efficient transcription services.
  • Quality transcription on par with other services: Otter.ai delivers high-quality transcription results comparable to other leading services, even without the need for custom vocabulary entry, ensuring accuracy and reliability.
  • Enhances presence in meetings: By handling transcription duties, Otter.ai allows users to focus more on actively participating in meetings rather than worrying about taking notes, promoting a more present-minded approach.
  • Easy cross-device usability: Otter.ai is user-friendly and easily accessible across various devices, enabling users to access their transcripts conveniently wherever they are.
  • Supports transcription of both recorded files and live meetings: Whether it's transcribing recorded files or capturing live meetings in real-time, Otter.ai offers versatile transcription capabilities to meet different needs.

Cons:

  • Downgrading from Business to Pro separates sub-accounts: Transitioning from the Business to Pro plan results in sub-accounts becoming standalone accounts, potentially complicating team management and collaboration.
  • Doesn't remove filler words like
  • Doesn't remove filler words like
  • High per-user pricing for Business and Enterprise plans: The per-user pricing for Business and Enterprise plans may be relatively high compared to other AI business tools, potentially posing a cost barrier for larger teams or organizations.
  • Occasionally struggles to identify sentence endings: Despite its overall accuracy, Otter.ai may sometimes have difficulty identifying the end of a sentence, leading to minor discrepancies in transcript formatting.

Who is Using Otter.ai?

Sales teams utilize Otter.ai's OtterPilot for extracting sales insights and automating follow-up communications, enhancing their efficiency.

Pricing:

  • Basic plan: Free - Record, transcribe, and summarize meetings in real time with 300 monthly transcription minutes; integrates with Zoom, MS Teams, Google Meet.
  • Pro plan: $16.99/month - Includes enhanced team features, 1200 monthly transcription minutes, advanced search, export, and playback capabilities.
  • Business plan: $30/month - Admin features, join up to 3 concurrent meetings, 6000 monthly transcription minutes, unlimited audio/video file imports.

Disclaimer: Please note that pricing information may change. For the most accurate and current pricing details, refer to the official Otter.ai website.

What Makes Otter.ai Unique?

Otter.ai's unique blend of real-time transcription, AI-driven summarization, and seamless integration streamlines meeting productivity. Its standout feature, OtterPilot, auto-joins meetings, capturing crucial notes and action items, ensuring no information is lost, even for absent participants.

Summary:

Sales teams utilize Otter.ai's OtterPilot for extracting sales insights and automating follow-up communications, enhancing their efficiency.

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