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RetentionScience

Updated Jun 17, 2024

Retention Science helps businesses retain customers by predicting their needs and sending targeted messages. Easy to use for all teams, it boosts sales.

AI Categories:
Email Assistant
Pricing Model:
Contact for Pricing

What is RetentionScience?

Retention Science is the ultimate tool for targeting, engaging, and retaining your customers. Our data-driven, SaaS-based Retention Marketing platform predicts customer behavior and sends targeted multi-channel messages that boost revenue and foster customer loyalty. We make advanced data science and marketing automation easy for all marketing teams. As part of Constant Contact, we offer eCommerce-focused digital marketing to help you sell more, faster. 

Key Features:

  • Empirical Evidence: RetentionScience relies on real data and results rather than assumptions or theories, ensuring accuracy and reliability in its findings and recommendations.
  • Objectivity: The platform maintains an unbiased approach, analyzing data objectively to derive meaningful insights and strategies for optimizing email marketing campaigns.
  • Scientific Causality: RetentionScience uses scientific methods to establish causal relationships between variables, allowing for precise identification of factors influencing customer retention and engagement.

Pros:

  • RetentionScience (ReSci) is tailored for small to mid-sized businesses, making it suitable for companies of various scales.
  • The AI software, Cortex, is highly sophisticated, aiding lean teams in efficiently managing extensive email automation programs.
  • The reporting dashboard is robust and user-friendly, providing insightful analytics and performance metrics.
  • Regular platform updates and new feature offerings ensure that users have access to the latest tools and technologies.
  • The customer support team is exemplary, with hands-on account managers and readily available tech support for prompt assistance and guidance.

Cons:

  • Navigating the account dashboard initially has a learning curve, although support resources help in overcoming this challenge.
  • The interface on the back end can be less intuitive at times, requiring users to adapt to the platform's layout.
  • Design capabilities are limited, particularly for dark mode, which may hinder customization options for certain users.
  • Delays in Updates or Support: Users may face delays in receiving updates or support, impacting their ability to implement new strategies or resolve issues promptly.

Who is Using RetentionScience?

RetentionScience (ReSci) is utilized by a diverse range of companies, with a significant presence in the United States and the Retail industry.

What Makes RetentionScience Unique?

RetentionScience's uniqueness lies in its AI-driven Cortex software, tailored for small to mid-sized businesses. Its robust reporting, continuous updates, and exceptional customer support set it apart in the realm of email automation platforms.

Summary:

RetentionScience (ReSci) is utilized by a diverse range of companies, with a significant presence in the United States and the Retail industry.

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